Tuesday, November 19, 2013
Breaches at the Bolshoi
Big Data in Academia
Narrative in New Holiday Advertising Campaigns
Monday, November 18, 2013
Barilla Pasta
Earlier this month the Italy-based pasta maker Barilla has come under fire for the remarks the company’s CEO made regarding gay actors not being a part of the company’s ad campaigns. Barilla CEO Guido Barilla’s remarks have trigger worldwide outrage and boycotts of the company’s products.
Barilla has since met with LGBT organizations in Europe and the United States to appease anger and frustration, but many fear the damage is done. Italy’s economy has been in shambles recently as the global economy continues to struggle. Losing the American market would prove to be devastating to Barilla.
This a common issue that has reared its ugly head recently (Chick-fil-A, 2012). As average people, we are not the only one’s who are allowed to share their opinions. Leaders of organizations are also allotted the same privilege, but why risk the company’s success by publicizing controversial stances on hot-button social issues?
It is difficult for the PR counsel for these organizations because they are forced into a reactive, brand management role. It is, however, difficult to be proactive in these situations. You can’t exactly tell the CEO of a company not to voice his/her opinion. The issue quickly becomes a crisis management task. If sales begin to plummet and boycotts are evident, it is necessary to enact a plan to “stop the bleeding.”
http://www.nydailynews.com/life-style/eats/barilla-fix-anti-gay-scandal-article-1.1506397
What can Barilla, and other organizations in similar tumultuous situations do to revive their image in cases like these?
The NFL's Bullying Problem
When you hear "NFL," you think over-paid prima donnas, right? The last thing that comes to mind is the NFL's bullying culture. Think about; how can you bully a guy who can squash you like a bug? In the case of Miami Dolphin offensive linemen Richie Incognito and Jonathan Martin, bullying has taken center stage. According to ESPN’s Adam Scheffter and numerous other journalists, Richie Incognito bullied and harassed rookie Jonathan Martin so badly that Martin left the team to seek counseling. Incognito is alleged to have sent threatening and racially charged text messages to Martin. Numerous current and former players have come forward, both in defense of and vilifying Martin. Players say that this kind of behavior is a part of all NFL locker rooms.
This being a part of all locker rooms is the real problem. Has the NFL, its coaches, players and personnel fostered a culture accepting of racism, harassment and bullying? The NFL is conducting its own investigation into the matter, but it raises the other question; why are coaches allowing this behavior? Some have argued that the NFL does not have a PR problem, but a reality problem. I believe that it has problems with both. Not that this problem has been brought to light, how will players be able to trust one another going forward? Aside from overseeing all locker room activity, there is no way to stop the bullying.
That can the NFL do to clean up what goes on in the locker room and make it more of a professional setting?
http://www.washingtonpost.com/sports/redskins/richie-incognito-bullying-allegations-are-the-latest-in-long-list-of-nfl-problems/2013/11/06/a29f48a0-46fe-11e3-b6f8-3782ff6cb769_story.html
The Obamacare PR Blunder
“If you like your health plan, you can keep it.” Sound too good to be true? As it turns out, most things that sound appealing come with a catch. In regards to Obamacare, that is exactly the case. In 2012, President Obama told Americans that if they didn’t like a similar plan offered by Obamacare then they could keep their current health plan. In early October 2013, that promise began to unravel as more people came forward alleging that their insurance plans were cancelled in order for insurance companies to be in compliance with new federal regulations.
President Obama’s second term had been filled with lack of Republican cooperation, 23-hour-long filibusters and the government shutdown. It was easy for the Democrats (and the rest of the nation) to point fingers at the Conservatives, as they seemingly made every effort to block any piece of legislation brought forth by the Democrats. Then, the tables turned. After thousands of people came forth claiming that their insurance policies were cancelled due to Obamacare, the real story began to take shape. The President had continuously skirted the issue when asked why people were forced to get different health plans until it became universally known that the promise President Obama made was not true. It is no secret that politicians are severely struggling trying to regain the trust and respect of the American people in the wake of the government shutdown, but the recent developments on the Obamacare front does not help those trust-building efforts.
President Obama has since come forth and apologized for promising gold and delivering lead, but the damage has been done. Senate and House Congressional leaders who voted to make Obamacare into law did so on the notion that Americans would have the right to keep their health plan if they liked it. The White House has lost significant influence on Capitol Hill and the political system in the United States seems like it is in more disrepair than ever.
http://blogs.the-american-interest.com/wrm/2013/11/13/obamacares-pr-free-fall-challenges-both-sides/
What can President Obama do to repair his reputation, and that of the healthcare law that he has worked so hard to implement?
Syrian Refugees Suffer Cuts To Food Aid And U.N. Bureaucracy
Some of those factors included many political, economic, social and cultural factors. Specifically, these factors involved domestic disputes between the Syrian opposition and Assad and his Ba’athist regime, bridging partnerships with local communities, and figuring out how to feed an influx of refugees with little economic support, among other issues.
One of the strong points identified in our group's assessment was that of local partnerships. But according to a recent Huffington Post article, it appears the WFP is having an issue with current partnerships in Lebanon. "A couple of months ago, then facing more than 700,000 registered Syrian refugees in Lebanon, the U.N.'s World Food Program (WFP) quietly started cutting off select beneficiaries from meal assistance and other programs. Refugees who felt they were wrongly cut off were told they could fill out an appeal form describing their situation and deposit it in a box like the one at this clinic."
Subsequently refugees who have been cut off cry out in frustrated defeat.
"'I don't know!" a young woman named Bara'a exclaimed, when asked why she thought she'd lost her benefits.'"
The article continues, "But she was also curious about appealing the loss of her food aid. Last month, when Bara'a picked up her family's allotment of food vouchers -- three of them, worth about $27 each -- she said she was also handed a small piece of paper. It told her that she no longer qualified for assistance. She had no idea why."
In relation to class lectures and reading, we have discussed the importance of transparency. Without it, a legitimacy gap can come into play in which the public, or refugees in this case, will not expect legitimacy from your organization.
In addition, we also discussed the need for transparency during a crisis in which it is more crucial. The fact that Bara'a is uninformed about why her aid has been cut off could explain a lack of transparency from the WFP.
Accordingly, how do you think the WFP could respond to the claims of Bara'a's ignorance as to why she no longer qualifies for assistance? How important or unimportant is cross cultural communication in this situation?
UNM Announces Additional Details for Nike N7 Game
Nike has launched the N7 Fund, which "provides grants to Native American and Aboroginal communities in support of sports and physical activity programs for youth." Seven years after Nike’s Native American division began, the Nike design team collaborated with various community experts and tribal leaders to create footwear specifically for the Native American community, called Nike Air Native N7.
In a recent university news story, the University of New Mexico (UNM) announced its partnership with Nike N7 as part of a celebration and recognition of American Indian Heritage Month this November. This is a strategic move on Nike's part to not only partner with UNM but to publicize this partnership during November right before Thanksgiving Day.
According to the article, "As part of its partnership with Nike N7, the Lobos will wear turquoise, the color of friendship and one of UNM’s official school colors from 1973-79; on November 30th and be the final N7 game of American Indian Heritage month. This game will feature special presentation of colors by the Laguna-Acoma High School Marine Corps JROTC; singing of the national anthem in Navajo by current UNM student Stacie Barney; a pregame recognition of tribal leaders; and halftime recognition of Notah Begay III, a native New Mexican and Nike N7 ambassador.
In addition, UNM American Indian Student Services and the Notah Begay III Foundation (NB3) will be auctioning off the 14 game-worn turquoise jerseys throughout the game with proceeds going to both organizations. The jersey auction will start when gates open and close with 10 minutes to go in the 2nd half."
Currently there are 19 Pueblos living in New Mexico. They include the Acoma, Cochiti, Isleta, Jemez, Laguna, Nambe, Ohkay Owingeh, Picuris, Pojoaque, Sandia, San Felipe, San Ildefonso, Santa Ana, Santa Clara, Santo Domingo, Taos, Tesuque, Zia and Zuni); Jicarilla Apache Nation, Mescalero Apache Tribe, and the Navajo Nation.
In reference to our class readings, we discussed diversity and multiculturalism in relation to corporate social responsibility (CSR). Here, Nike is utilizing its CSR platform to exemplify its commitment to diversity and a particular community.
Despite Nike's goodwill, it sounds counter intuitive for the company to be pushing the N7 Fund when it has been accused of human rights violations in China, Vietnam, Indonesia and Mexico (www.globalexchange.org).
According to Global Exchange, an international human rights organization dedicated to promoting social, economic and environmental justice around the world, they do praise Nike's efforts to raise the Indonesian wage and improve health conditions. However, Nike still has a long way to go to meet the anti-sweatshop movement's call for companies to pay a living wage, allow independent monitoring in all factories, and ensure that workers have the right to organize into independent unions."
Saturday, November 16, 2013
Anderson Cooper Criticizes Philippine Government Reaction to Typhoon Haiyan
Links: http://www.medianewser.com/2013/11/korina-vs-anderson-whose-side-are-you-on.html#.Uof_ZcSVdT9
http://www.huffingtonpost.com/2013/11/15/anderson-cooper-defends-philippines-coverage_n_4280683.html
Wednesday, November 13, 2013
A For-Profit Non-Profit?
Crisis Management - Ranjit Sinha
Tuesday, November 12, 2013
"Negative Emotions Motivate People More Than Positive Emotions"
This isn't the first instant something like this has happened. In my home state of Arizona in 2008, we passed legislation with an overwhelming majority that stated it would be illegal to pass any form of anti-lgbt legislation, including making gay marriage illegal. Although it did not make gay marriage legal, it was at least stated that you could not make it illegal. Many right-wing groups rallied against this, and tried twice in future elections to reverse the measure, utilizing tactics such as confusing re-wording (which almost worked) and general rabbel-rousing.
And it's frustrating. Most people after voting for a measure and seeing it pass, generally move on and consider the mission accomplished. Most constituents don't realize that after passing a law or any other form of legislation requires follow-through to ensure the safety and protection of that measure. Just because it was agreed upon and it passes doesn't make it immune to repeal or reversal.
This is the issue that Jones was trying to hit on. His general question referred to why, if so many people supported the gun safety laws in the first place, was this recall successful. The answer he got was simple. The people weren't angry. They weren't threatened. After it passed, essentially, they forgot about it.
Coming back to messaging, then, what efforts could legislators, politicians or activist groups employ to ensure the success of campaigns, or debunking motions that are contrary to public opinion and will? It seems like we are bombarded by messaging during election time, but when it comes to the laws and motions that actually affect our daily life and well-being, the majority of citizens are ignorant to what is going on. You pretty much have to go out of your way to look up and research these issues independently, unless your willing to listen to a canvasser proselytize to you and ask for a signature for some petition. It seems to me in this modern age of technology and advanced communication and media methods, there would and should be a system of regular reporting and bringing the information to the masses that is accessible.
Touching on motivation, a statement in the segment suggested that people are more motivated by negative emotion, such as anger and fear. Do you agree with this? Or is it mostly the flaw in our presentation and media that lend to the characteristic that people really only know what's going on and get behind issues when something is brought to their attention that threatens their ideology, status or existence?
I found this article titled "Irrational Emotions or Emotional Wisdom? The Evolutionary Psychology of Emotions and Behavior." by Martie G. Haselton of UCLA Center for Behavior Evolution and Culture and Timothy Ketelaar of New Mexico State University's Department of Psychology. In it, they state that Anger as a motivating factor "is a response to experiencing a transgression... attempting to deter it through action against the source" (2005). Disgust is another motivation factor identified, closely related to anger, but defined as "a response to a potential contaminant... motivat[ing] distancing from the source" (2005). They therefor suggest that an Anger response increases Risk-taking while a Disgust response tends to decrease it. With that in mind, how could that affect campaigns and messages in terms of motivating a behavioral or attitude change?
Sunday, November 10, 2013
Lululemon Yoga Pants Aren’t For Everyone
Thursday, November 7, 2013
Chipotle's Scarecrow Add
The message(s) is certainly meant to elicit an emotional response. So what audiences do you see this being aimed towards, and why? Are there multiple messages being portrayed? What publics would benefit? And last, do you think an add like this is focused more on attitude or behavioral change?
It might help to know that this video is a companion film to an app-based game that can be downloaded free at www.scarcrowgame.com. Knowing this, does the message, audience or attitude/behavior aspect change?
Source:
Zimmerman, Neetzan. "There's no getting around it: the new Chipotle add is amazing," Gawker.com 9/13/2013. http://gawker.com/theres-no-getting-around-it-the-new-chipotle-ad-is-am-1308234473 11/7/2013